How to fund a wallet, how to buy, and what happens when something goes wrong. Start at the top if you are new, or jump to the part you need.
Create an account, fund your wallet, make your first purchase. About two minutes in total.
New usersFunding, refunds, failed orders and how to read your transaction history.
Refunds explainedData, airtime, airtime-to-cash, electricity, cable, exam pins and delivery.
Step by stepPIN resets, verification, pending orders, security and account changes.
AnsweredYou do not need to verify anything to buy data. Sign up, put money in, buy. That is the whole flow.
Sign up with your phone number and email. You will be asked to set a transaction PIN, which authorises every purchase. Without it nobody can spend from your wallet, even holding your phone.
About 60 secondsOpen Fund Wallet and you will see a dedicated account number that belongs to you permanently. Transfer to it from any bank app and your balance updates automatically, usually within seconds. Save it as a beneficiary.
Reflects instantlyPick a service, choose a plan, enter the phone or meter number, confirm with your PIN. Delivery is immediate for most orders, and you get a receipt showing your balance before and after.
Receipt every timePrefer to watch? The ABS Vendor app walks you through the same three steps on first launch.
The part most platforms leave vague. Here is how funding, failures and refunds actually work.
If the network rejects an order, the amount goes straight back to your wallet. There is no ticket to open; it settles on its own.
No ticket neededSometimes the network accepts an order but has not confirmed delivery yet. That shows as processing. Give it a few minutes rather than buying again, because if it does fail you are refunded automatically.
Wait before retryingEach transaction records your wallet balance before and after it ran. If a figure ever looks wrong, the receipt shows precisely what moved and when.
Full historyNo purchase leaves your wallet without your transaction PIN. If you forget it, reset it from Settings after confirming your identity. Never share it with anyone, including anyone claiming to be support.
Never share itWhat each one does, what you need to hand before you start, and how quickly it lands.
MTN, Glo, Airtel and 9mobile. Choose the network, pick a plan, enter the number. It does not have to be your own number.
Usually instantTop up any network at a discount. Enter an amount, confirm, done.
DiscountedTurn unused airtime into wallet balance. Rates vary by network and are shown before you confirm. Account verification is required for this one.
Verification neededPrepaid and postpaid across the major discos. Enter your meter number and we validate the name before you pay, so you never send a token to the wrong meter.
Name checked firstDStv, GOtv and Startimes renewals, plus WAEC, NECO and JAMB pins delivered to your dashboard.
Pins stored safelyGadgets and real-world deliveries paid from the same wallet, with tracking from checkout to doorstep.
TrackedEach walkthrough runs under a minute, which beats reading if that is how you learn.
Beginner
The different funding methods available and when to use each one.
Beginner
Create your account in seconds with your Google account.
Beginner
Set up your PIN and make your very first purchase.
Intermediate
Set it up with the OTP method or manual verification.
Intermediate
Add money to your wallet instantly with quick fund.
Advanced
Turn earned points into airtime, data and more.
Deeper walkthroughs for the things a short video cannot cover properly.
How buying through a VTU platform works out cheaper than topping up directly.
Data bundles · 5 minCompare both funding methods and work out which suits how you use the platform.
Wallet funding · 4 minWhat to change when reward notifications and receipts keep landing in spam.
Support · 4 minThe complete guide to earning on every transaction and what points convert into.
Rewards · full guideIf your question is not here, message us. A person answers.
Usually seconds. Transfers to your dedicated account number are matched automatically. If money has left your bank but not appeared after a few minutes, send us the transfer receipt and we will trace it. It is not lost.
First check whether the order shows as processing or failed. Failed orders are refunded to your wallet automatically. Processing means the network took the request but has not confirmed it, so wait a few minutes before buying again or you may pay twice for the same bundle.
That is the processing state above. The debit is held against the order until the network confirms or rejects it. On rejection the amount returns to your wallet by itself. Every transaction keeps a receipt showing your balance before and after, so nothing is unaccounted for.
Not to buy data or airtime; you can start straight away. Verification unlocks higher limits and features such as airtime-to-cash, and you can complete it with your BVN, NIN or a selfie match.
Reset it from Settings after confirming your identity. Support will never ask for your PIN, your password, or a code sent to your phone. Anyone who does is not us.
Yes. Every service takes the recipient's phone or meter number, so you can top up family, staff or customers from your own wallet. Nothing needs to be registered in your name.
You earn points on qualifying purchases automatically. They build up in your dashboard and can be redeemed once you pass the threshold. There is nothing to switch on first.
Yes. Agents get better rates, and developers can vend data, airtime, electricity and vouchers programmatically through our API, with a sandbox to test against first. See the developer documentation.
Questions about a specific transaction are fastest with your order ID to hand.
Fastest route for anything urgent. Send your order ID and we will look it up directly.
Chat nowBetter for detailed issues, refunds or anything needing a paper trail.
Send a messageLonger walkthroughs, plan comparisons and money-saving tips from our journal.
Read the journalABS Vendor is a Nigerian digital-services and fintech platform that lets everyday Nigerians buy cheap data bundles, top up airtime, pay electricity bills, renew router broadband subscriptions, convert unused airtime to cash, and purchase exam result-checker pins, all from one wallet on web, Android and iPhone.